Terms and Conditions
Terms and Conditions of High Performance Global (HPG) Website
Please read these terms and conditions carefully before using our website or making any purchases. By accessing and using the website, you fully agree to abide by all the provisions below. This document serves as a legal reference that regulates the relationship between the user and the website, adhering to the latest legal standards and regulations applicable in Saudi Arabia.
By using the website, whether by browsing, logging in, or making purchases, you automatically agree to all the website’s terms, conditions, and policies, including all applicable promotional policies. You also agree to receive our newsletter and promotional offers.
1. Definitions
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Website: Refers to the High Performance Global (HPG) website, available at High Performance Global.
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User: Any person who browses or uses the website.
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Company/We: Refers to High Performance Global (HPG) and all its affiliated entities.
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Products/Services: All goods, original spare parts, and household tools related to cooling and air conditioning systems offered on the website.
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2. General Information
Company Details:
\nHigh Performance Global (HPG) is a registered company in Saudi Arabia specializing in providing reliable, original spare parts for cooling and air conditioning systems and household appliances since 2001. Our headquarters are located at [Head Office Address].
Contact Methods:
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Email: [[email protected]]
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Phone Number: [+966135933200]
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3. Scope of Services
The website offers a variety of products, including but not limited to:
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Spare parts for air conditioning units (such as compressors, fans, refrigerant gas, and remote controls).
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Spare parts for refrigerators and freezers (such as compressors, fans, heaters, and thermostats).
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Central air conditioning materials (such as rock wool insulation, flexible air ducts, and air vents).
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Spare parts for household appliances (such as washing machines, dryers, vacuum cleaners, and water coolers).
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We reserve the right to update the list of products and services without prior notice.
4. Contract Formation
When placing an order through the website, it is considered an offer to purchase products under these terms and conditions.
The website reserves the right to accept or reject orders at its discretion and in accordance with internal policies.
5. Pricing and Payment
Pricing:
\nPrices displayed on the website include VAT unless otherwise stated. Additional shipping fees may apply and will be specified before completing the purchase.
Payment Methods:
\nSeveral payment options are available, including credit cards, bank transfers, and cash on delivery.
For more details on payment methods, please refer to the "خيارات الدفع والتوصيل" page on the website.
6. Shipping and Delivery
Delivery:
\nShipping is available within Saudi Arabia according to the geographical area.
Delivery Time:
\nThe estimated delivery time after order confirmation ranges from 1 to 7 business days, depending on the recipient"s geographical area. Typically, delivery takes [5] business days from order confirmation for major and nearby cities.
Shipping Fees:
\nShipping fees are calculated based on order weight and distance, with details available on the "Payment and Delivery Options" page.
For more information, please refer to the "Payment and Delivery Options" page.
7. Return and Exchange Policy
The return and exchange policy is applied according to the website’s specific policy.
Please refer to the "Return and Exchange Policy" page for full details and submission procedures.
8. Disclaimer
Content and Information:
\nThe website strives to ensure the accuracy and correctness of the displayed information. However, we do not guarantee the absence of errors or omissions.
External Links:
\nThe website may contain links to external sites. High Performance Global (HPG) is not responsible for the content or policies of those sites.
Usage:
\nUsing the website’s content and products does not constitute a recommendation or guarantee of their suitability for a particular purpose.
The company disclaims any liability for damages or losses that may arise from the use of or reliance on the information or products displayed on the website.
9. Data Protection and Privacy
The website is committed to protecting user data in accordance with its privacy policy, which outlines how personal information is collected, used, and protected.
By using the website, you agree to the processing of your personal data in accordance with the privacy policy.
10. Intellectual Property Rights
All content displayed on the website (including text, images, logos, and software) is protected by copyright and trademark laws.
It is prohibited to reuse, distribute, copy, or modify any website content without prior written permission.
11. Modifications to Terms and Conditions
The website reserves the right to modify these terms and conditions at any time without prior notice.
Changes will be posted on this page, and continued use of the website after modifications are published constitutes implicit acceptance of them.
Users are advised to review these terms regularly to stay informed about any updates.
12. Governing Law and Jurisdiction
These terms and conditions are governed and interpreted in accordance with the laws of Saudi Arabia.
In case of any dispute, the jurisdiction will be the courts of Saudi Arabia.
13. General Provisions and Disclaimer
This document is an integral part of the website’s terms of use.
No part of the website’s content may be transferred, sold, or distributed without prior written permission.
Disclaimer:
\nThese terms and conditions provide a legal framework to protect the rights of both the company and users, ensuring a safe and trustworthy environment that promotes mutual confidence. Users are advised to read them carefully and keep a copy for reference when needed.